1. Can i get a free sample firstly?
Very sorry it is not available to the new customer.
2. Can I get a lower price?
OK, that's no porblem. I know the price is the most important part to the customer. We could discuss it based on the order quantity. As the manufacturer, we also have the absolute confidence to offer the best price to you.
3. Could you give us help on the PON solution?
OK, it is our pleasure to help you. We not only provide equipments needed in FTTH solution, but also offer the technical support about it if the customer need it. And you only need tell us the details of your network application.
4. What is your MOQ?
No MOQ for any sample test,at least 10pcs after sample order.
5. OEM/ODM Service is available?
Yes,the production base of CNCR has the strong ability to offer OEM/ODM service. But it will have requirement for the order quantity.
6. What's your company advantage?
We have our own R&D, production, sell and the rich experience technical support center.
We specialize in offering the whole network solution and all equipments needed in this solution.
7. For Trade Terms,such as payment and leadtime.
·Payment Terms:T/T 100% in advance,Paypal and Western Union for the sample order
·Price Terms:FOB any port in China
·Internal Express: EMS,DHL,Fedex,TNT,UPS,by sea or your own shipping agent
·Leadtime: Sample order,3-5work days; Bulk order 15-20work days(after your pa ment )
8. How about the Warranty?
·The first year: replace the new equipment if the your products failed
·The second and third year: supplying free maintanence service, just charge components cost fee and labor fee.
(Without damage caused by the following cases:1.Stricken by thunder high voltage, watering 2. Damage caused by accidents. 3. Product exceeds the warranty period and so on)
For more information,Please contact with us !